Refund & Returns Policy
- At A Moon Glow Gem, we want you to love your handmade jewelry. If you are not completely satisfied with your purchase, please contact us at info@amoonglowgem.com within 14 days of delivery to arrange a return.
- Returns: Items must be unworn and in their original packaging.
- Exchanges: Earrings, custom handmade designs, and items purchased on sale are final sale due to hygiene and customization.
- Shipping: Return shipping costs are the responsibility of the customer unless the item arrived damaged.